Thames Carpets

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Thames Carpets


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Who we are

We are Thames Carpets, we provide restoration and sales of antique and contemporary carpets and rugs. In this privacy policy references to we, us and our, are to Thames Carpets.

We collect, use and are responsible for certain personal data about yourself. We are regulated under the General Data Protection Regulation which applies across the European Union (including in the UK) and we are responsible as ‘controller’ of that personal data for the purposes of those laws. The personal data we collect and the way we use the data collected by us In the course of acting for you.

How and why we use your personal data

Under data protection law, we can only use your personal data if we have a proper reason for doing so e.g. to comply with our legal and regulatory obligations for the performance of our contract with you or to take steps at your request before entering into a contract where you have given consent.

Who we share your personal data with

We only share your data with our own employees.

How long your personal data will be kept

We will keep your personal data after we have finished advising you. We will do so for one or more of the following reasons...

We will not retain your data for longer than necessary for the purposes set out in this policy. When it is no longer necessary to retain your personal data, we will delete it.

Your rights

For further information on each of the above rights, including the circumstances in which they apply, see the guidance from the UK Data Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

All above rights can be exercised free of charge. If you would like to exercise any of those rights, please email, call (+44)1491 574676 or write to us at Thames Carpets, Broadway House, Newtown Road, Henley-on-Thames, Oxfordshire, RG9 1HG, United Kingdom. Please let us know the data to which your request relates.

Keeping your personal data secure

We have appropriate security measures in place to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your data will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

We hope that we can resolve any query or concern you raise about our use of your data. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Data Commissioner who may be contacted at

Changes to this privacy notice

This privacy notice was published on 15th June 2018. We may change this privacy policy from time to time, you will be informed of any changes.

How to contact us

Please contact us if you have any questions about this privacy policy or the data we hold about you. If you wish to contact us, please send an email to, or write to Thames Carpets, Broadway House, Newtown Road, Henley-on-Thames, Oxfordshire, RG9 1HG, United Kingdom or call (+44) 1491 574676.

Thank you, Thames Carpets